FAQ website design and development frequently asked questions and answers. E-commerce and online shop FAQ, Social media and Digital marketing questions and answers.

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  • 1.Miscellaneous FAQ
  • What happen if I don't like web design?
    Smart Sales Web Design30-12-2015

    We will speak with you about your vision and needs, before we begin. We will stay in contact during designing process as it is really important that website will be designed according to your vision. It does happen sometimes that personal taste can differ – so if you are unhappy with new design, we find out why and make the necessary amends at no extra cost. Please remember that if you will be unhappy with design and service we guarantee 100% refund.

  • How many email accounts can you set up for me?
    Smart Sales Web Design31-12-2015

    We will set up as many email accounts as you need. We can add new email accounts for you in the future. This service is free of charge. Please note that we don't set up limits like other company's but if you ask us to set up eg. 200 accounts we will ask for extra payment (simply small charge for extra time)

  • Do you provide training?
    Smart Sales Web Design31-12-2015

    Yes we provide all our clients with Free 1 to 1 training on maintaining their website, adding new content and all aspects you need or wish to know or learn. Training is tailored to match your website or online shop.

  • Are there any hidden charges?
    Smart Sales Web Design31-12-2015

    No! With your website or online shop you are buying 1 year service that include web service and maintenance, email and on call support, Adding new things to your website eg. new page, category, text or implementing new small changes. Please note that we will support your needs as much as we can but if you ask for complete redesign or to add 100 pages to your website and create all content plus graphic design..hm...you can't expect this to be done free of charge.

  • How can I contact you?
    Smart Sales Web Design31-12-2015

    You can send us email at info@smartsales.ie you can use Contact Form Here or call 0868179035

  • What is a SEO?
    Smart Sales Web Design31-12-2015

    Search Engine Optimization is all about getting your website higher up in the search results on search engines such as Google.  The higher up the results you are the more traffic (and customers) you’re likely to get. There are many aspects that go into achieving good SEO, and one of the most important are key words on your website.  Focus on well written, keyword rich and appropriate content is the key. When you buy our website standard SEO is included in the price. Me make sure your website is searchable and easy to find with Google, Bing, Yahoo etc.

  • Can I use my own logo?
    Smart Sales Web Design31-12-2015

    Yes of course. We will use your business logo on your website if you wish.

  • Do you provide invoice?
    Smart Sales Web Design02-01-2016

    Yes. Our company is register for VAT in Ireland

  • Does prices are inclusive of VAT ?
    Smart Sales Web Design02-01-2016

    All prices shown on our website are excl.Vat Please note that Vat rate for service is 13.5% (service apply when we redesign existing website) and Vat for product is 23% (product apply when we build/design website from scratch)

  • Can I use online store to sell as different sites?
    Smart Sales Web Design02-01-2016

    Our system allow you to manage multiple domains using one system and one warehouse stock if you wish. We can set up for example. 3 different online shops (looking different, with different web addresses, offering different prices and promotions) but still using ONE management system, one stock. With this solution you could be your own competition is it that great :) No mater on witch website you will sell product and no mater how much you will charge for it because these are your shops :)

  • Can I sell vouchers and apply discount codes with online shop?
    Smart Sales Web Design02-01-2016

    Yes. Our system can generate discount codes for you or you can create them manually. You can sell online your vouchers, gift cards and send to your customer special code (automatic by email) or electronic version of PDF brochure that can be printed at home (automatic by email) or simply send by post any type of voucher you wish with discount code on it.

  • Are they any monthly fees for online shops?
    Smart Sales Web Design02-01-2016

    No. There is only one charge for E-commerce design. After that shop is yours. We provide 1 year free web support and update. After this if you decide to use our maintenance services we will charge you €50-€100 p/a. At any stage If you decide move your website to some one else you can do this at any time without any cost or restrictions.

  • Can you integrate any other payment providers than PayPal?
    Smart Sales Web Design02-01-2016

    Yes. We can integrate in to your website any payment system, provider or merchant account. This service is included in your package. We will advise you on best payment options available on the market.

  • 2.FAQ before you purchase website design service
  • How much cost a website
    Smart Sales Web Design31-12-2015

    Small business or private website (non e-commerce), designed according to your needs cost €199. Professional business website loaded with business applications cost €299. Website for beauty saloon with booking system and payments cost €449. Website for restaurant/takeaway with booking system, takeaway menu and payment cost €479. Fully functional e-commerce/online shop with catalog, order/customer/stock management system and payments cost €499. Website designed for charity or non profit organization are FREE. Every price depend on final specification. We will always offer lowest price possible.

  • How long it will take to build my website?
    Smart Sales Web Design31-12-2015

    The answer to this question will vary depending on the project, but generally it takes three to four weeks. We can give you an estimated timeline for your project, and if you need to have your site completed faster, let us know. very important is that you know what you want us to deliver (you have vision) and communicate this clearly.

  • Will you set up business emails for me?
    Smart Sales Web Design31-12-2015

    Yes, your website design package comes with email accounts set up. We will help you figure out the best way to handle processing your business emails, whether it's setting up new accounts, or forwarding your emails to your current address.

  • I would like to open online shop but don't know how to manage it
    Smart Sales Web Design31-12-2015

    If you know how to browse internet, send email or socialize with friends on Facebook you are fully qualified to run and manage own online shop. We provide full training and manual on how to manage all aspects of online business. We are also one call or email away and if you decide you need to add new promotional banner, set up new discount or create new category we will do this for you FREE of charge, we will also answer all your questions :)

  • Does website designer need to be local?
    Smart Sales Web Design31-12-2015

    Not at all. With the technology of email, phone, fax and the Internet, sites can be successfully designed, created and launched, even when the web designer and client requesting the website are thousands of miles apart.

  • Can I purchase web design on your website?
    Smart Sales Web Design31-12-2015

    Because every project is different we provide individual quote for each order. You can't purchase web design online but after we agree T&C's we can provide you with link to pay us online with PayPal or Credit/Debit card. We also accept bank transfers and cash.

  • 3.Responsive website
  • Will my website look the same on all devices?
    Smart Sales Web Design30-12-2015

    There is always going to be some slight variations depending on personal browsers, settings or size of the screen but we do try to minimize this. During our web development and testing phase we check how the site is viewed on the most current browsers.

  • Will my new website work on mobiles and tablets?
    Smart Sales Web Design31-12-2015

    Yes. We will ensure your website will look good and work on desktop, mobile and tablet. This responsive feature is standard with every website we design and develop. Make sure you speak with us about the SEO benefits of a responsive / mobile website.

  • Why does my website need to be responsive
    Smart Sales Web Design31-12-2015

    With so many people using mobiles, tablets and laptops most of your customers now expect a seamless experience when browsing online. This means your website must work on all devices and screen sizes. Without this optimized version, your customers will not engage/ buy from your website. Google now ranks responsive websites above those that are purely desktop and don’t show in mobile search results websites that aren’t mobile friendly

  • 4.Hosting
  • Will you organize website hosting?
    Smart Sales Web Design30-12-2015

    Of course we will organize hosting for you. We ensure that your website is hosted on top class hosting platform and is not costing a fortune. Not every hosting is good for every type of website. Your website has to be online 24/7, safe, secure and protected from hackers but most important proper hosting solution will guarantee fast loading website even with high level of traffic. We will find best and cheapest hosting for your website.

  • I already paid for hosting. Can you use it to build my new website?
    Smart Sales Web Design30-12-2015

    Absolutely yes. We can build new website on your hosting. To do this we will need access to C-panel and FTP. You can get login details from your hosting provider.

  • What is a website hosting?
    Smart Sales Web Design31-12-2015

    For a web site to be available on the internet, 24 hours a day, 365 days a year, it needs to be hosted on a web server which is available and online at all times. In simple words all your website files and data are stored on hosting servers (memory hard drive). An annual fee is charged for this service depending on the size and needs of a website. Cost vary with each hosting provider. Good quality hosting on average cost €60 p/a, very good quality hosting cost €120 p/a, amazing hosting cost €200 p/a

  • 5.Security and SSL
  • Can you install SSL for my website
    Smart Sales Web Design31-12-2015

    Yes we will set up SSL for you. You can use free shared security certificate (if your hosting provider offer this option), or we can install one specifically for your website (you must pay for your own certificate). Your customers are equally protected with our shared certificate versus installing your own; the only benefit to installing your own is that the URL in their browser will always show your domain name, your hosting provider.

  • How much cost SSL
    Smart Sales Web Design31-12-2015

    Most hosting providers offer shared SSL free of charge. If you required own SSL certificate we can advise on best one at best price available on the market. On average private SSL cost €50 per year.

  • Do I need to have SSL on my website?
    Smart Sales Web Design31-12-2015

    If you want to accept credit card payments other than PayPal your website must have SSL. SSL will secure all customer data, accounts and will encrypt transmission between customer/website/bank and keep it secure until payment is made.

  • 6.Website
  • Some one else design website for me. Can you modify this design?
    Smart Sales Web Design31-12-2015

    Yes, we'd be happy to work with your existing website design. We may need to make some modifications to add new features. We will go over all changes that may need to be made after we see the design you have.

  • Do you design logo for my website?
    Smart Sales Web Design31-12-2015

    If you required we will design logo for your web FREE of charge.

  • How many pages can I have on my website?
    Smart Sales Web Design31-12-2015

    You can have as many pages as you like. From a search engines point a view, the more pages and content you have the better as search engines rank a website based on keywords and on frequency of updates. When Google displays the results, each result is a link back to single page. The more pages you have the more likely one of your pages is related to the search term entered and you will get more traffic and more customers.

Feel free to contact us with any question

If you want to build your new website or online shop but do not know where to go and how to start please call us on 0868179035 or contact us by email at info@smartsales.ie or fill in contact form below. All consultations are completely free of charge. No strings attached :) 

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